Find a Humana Psychologist

*Figures are 2025 averages—always confirm your own Summary of Benefits or Medicaid member handbook.

Coverage fast facts

• Unlimited medically necessary visits. Humana sets no annual cap on outpatient therapy or psychiatry.
• New provider types. Licensed professional counselors and marriage-and-family therapists can bill Medicare Advantage as of 2024, so your list of in-network clinicians just grew.
• Telehealth parity—often $0. Many MA and Medicaid plans waive copays for video therapy and psychiatry delivered through preferred platforms.
• No referral required for PPO and most HMO-POS designs; state Medicaid may ask you to see a primary-care provider first.

Anita, 67, retired nurse in Tampa, carries a Humana Gold Plus Medicare Advantage HMO. She’s been struggling with grief after losing a sibling. Here’s her 12-day path from symptoms to care:

1. Day 1 — Portal Login MyHumana.com → “Find a Doctor” → “Behavioral Health.”
2. Day 1 — Smart Filters She selects “Telehealth,” “grief,” and “Accepting new patients,” showing her four therapists that take Humana.
3. Day 2 — Cost Check The cost estimator shows $0 for video therapy, $35 in office.
4. Day 3 — First Video Visit Anita schedules a Friday session with Carlos Moreno, LCSW—an in-network Humana therapist experienced in grief care.
5. Day 10 — Medication Consult Carlos suggests a low-dose SSRI. Anita books a 30-minute tele-psychiatry slot with a Humana psychiatrist for the next afternoon (also $0).

Total out-of-pocket cost: $0. Total time from search to first appointment: 3 days.

1. Log in to MyHumana or the Humana mobile app. Tap Find a Doctor → Behavioral Health.
2. Filter Smartly. Choose in-person or virtual, specialty (trauma, couples, ADHD), language, evening hours.
3. Confirm Cost. Click “Estimate Cost” under each listing—numbers are pulled from your exact plan.
4. Book. For platform-based telehealth (often powered by Teladoc), scheduling happens inside the portal; office visits require a quick call.
5. Complete Intake Forms. Many clinicians email HIPAA-secure questionnaires; finish them early to avoid delays.
6. Use Digital Bridges. While you wait, explore the free mindfulness and CBT modules Humana highlights in its mental-wellness hub.

If you can’t secure an in-network appointment within 10 business days, ask Humana for a network-adequacy exception. They must help you find care or approve out-of-network reimbursement at in-network rates.

Telehealth visits count toward your out-of-pocket max just like office visits.

If the first match isn’t ideal, reopen the directory—switching therapists that take Humana is quick and penalty-free.

1. Keep a Record Write down every provider you contact. Include:

• Date of the call
• Name of the staff member
• Next available appointment offered

This documentation will help if you need to escalate.

2. Contact Humana Care Management: Call the number on your Humana insurance card and ask to speak with a Behavioral Health Care Manager. They can help you search for cancellations or providers with sooner availability—even across different ZIP codes.

3. Request a Network Adequacy Exception: If no in-network provider is available within 10 business days, you have the right to request a network adequacy exception. Humana may approve care with an out-of-network provider at in-network rates to meet timely access standards.

4. File a Grievance Through MyHumana: If you're still facing delays, submit a formal grievance via your MyHumana account. Humana must respond within 30 days, and many members report faster resolution after filing.

Bottom line: Be polite, persistent, and organized. Members who keep good notes and ask the right questions often secure faster access to in-network Humana psychologists or psychiatrists.

Does Humana cover therapy? Yes. Outpatient therapy with enrolled, in-network clinicians is a core medical benefit across Medicare Advantage, Medicaid, and remaining employer plans. Typical cost: $0–$35 per session or 20 % coinsurance for Original Medicare.

How do I find therapists that take Humana near me? Log in to MyHumana → Find a Doctor → Behavioral Health and filter by ZIP, specialty, and availability.

What’s the difference between a Humana therapist and a Humana psychologist? “Therapist” (LCSW, LMFT, LPC) is a broad counseling designation. “Psychologist” (PhD/PsyD) can also conduct testing. Both are covered if in network.

Are Humana psychiatrists accepting new patients? Many are—especially via virtual visits. Use the “Accepting new patients” filter and consider tele-slots.

Will my virtual session count toward my deductible? Yes. Telehealth visits apply to the same deductible and out-of-pocket max as office visits.